Programme Overview
The programme highlights the important sections of any sales process and allows for organisations to tailor assessments to the style of process that suit their needs.

Participant Profile
Sales personnel looking to enhance or to provide structure to the vehicle sales process.

Entry Requirements
This course has no specific enquiry requirements.

Expected outcomes
A clear understanding and a working knowledge of:

• The main steps in the sales process
• Current best practice
• Qualification techniques
• Part exchange appraised techniques.

PC requirements
This is an on-line training course so you require a reliable connection to the internet. The course has been designed to run on most modern computers in a web browser and the free Flash Player browser plug-in (version 7 or later). Please review the minimum PC requirements before you place your order.

Ordering licences
Licences for our training programme last 12 months from the date of purchase. To continue using the training programme after 12 months simply order Annual Renewal Fees for your licences before they expire. Click on "Ordering from us" in the menu for further details.

Annual Renewal Fee (for information only - see 'Ordering from us' for more details): £50.00 per licence