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Conditions of sale Conditions of sale

MINIMUM COMPUTER AND SOFTWARE REQUIREMENTS FOR ELECTRONIC SIGNATURE PADS
To use our electronic signature pad your computer must be running either Windows 2000, XP or Vista. The pad connects using USB. To setup the signature pad you must have a computer user account with administrative access. ITC Compliance online applications utilising electronic signatures use ActiveX technology and are designed to work with Internet Explorer (version 6 or later).

MINIMUM COMPUTER AND SOFTWARE REQUIREMENTS FOR ONLINE TRAINING
Please ensure that your computer system(s) meet the minimum hardware requirements for the training programme before purchasing and that you will be able to install the software required to run the training programme (if it has not been already installed for you).

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Minimum computer and software requirements for online training

TRAINING PROGRAMME LICENCES
Buying a licence to use our training programmes entitles you to access and use the system for one year. If you wish to continue using the system after the end of your licence period you will need to pay for Annual Renewal Fees. If the Annual Renewal Fee for a licence is not paid, the licence to use the system will expire and any records that we hold in relation to the licence may subequently be removed from our database.

REFUNDS OF TRAINING LICENCES
Once a learner has started using a training program the licence is being used and it is not possible to obtain a refund or to transfer the license to another user. Please note that whilst we will endeavour to assist customers who have made an ordering error as far as is reasonably possible, we are not obligated to refund any portion of fees paid or to forgive any fees that remain payable. Requests for refunds will be considered at the sole and absolute discretion of the company.

ANNUAL RENEWAL FEES FOR TRAINING
Training licences require renewal on an annual basis. We will attempt to contact you annually prior to your licence expiring so that you can renew your licence(s) however you must ensure that your licences are renewed if you wish to continue using the training programme after the end of the current licence period.


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