There are four different types of Non-Advised (Service) version. Please ensure that you state how many of each version you require in the comments part of the order form to avoid any delay processing your order.

• Admin
  These staff will be involved in the administration AND performance of a contract. For example if a customer calls in to change the vehicle in the policy.
• Claims
  These staff (typically service staff) will only deal with the claims aspects, and do not get involved in selling policies to customers.
• Introducers
  These staff will not get involved in any selling activities. They will be actively introducing (providing customers' contact details) to another company (this is still a regulated activity!).
• Non Advised (Concluded or Not Concluded)
  This route applies to a member of staff who only gives information out on a policy, makes no recommendation as to what the customer should or should not do, but does provide the customer with the cover of 'their choice' on the day.