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Status Disclosure Information

The Financial Services Authority (FSA) is the independent regulator of financial services. Use this information to decide if our services are right for you.

is an appointed representative of ITC Compliance Limited which is authorised and regulated by the FSA (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

only offer Income Protection Insurance, , Tyre Insurance, Residential Landlords Legal Expenses & Tenant Default Insurance, SMART Cover, LPG Mechanical Breakdown Insurance, Tyre and Alloy and Agreed Value GAP from single insurers.
Details of insurers may be provided on request.

offer products from a range of insurers for Payment Protection Insurance, Regulated MBI Warranty, Rescue and Recovery Assistance, Finance GAP, Return to Invoice GAP, MOT Insurance, Combined GAP, Vehicle Replacement Insurance, Connected Travel Insurance, Mishap Insurance, SMART Repair & Alloy, Buildings and Contents Insurance, Advant-age Travel Insurance.
You may ask us for a list of insurers we offer insurance from.

We do not charge fees for our insurance related services.

only offer insurance from a limited number of insurers. A List of these insurers is available on request. No additional fees will be charged for this service.

You WILL NOT receive advice or a recommendation from us for insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

We always aim to provide a first class service, however if you have any cause for complaint any enquiry can be raised by either email, in writing or by telephoning The Compliance Officer, ITC Compliance Limited, Monarch Court, Emersons Green, Bristol, BS16 7FH, complaints@itccompliance.co.uk, 0845 177 22 66. Should you remain dissatisfied you have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0845 080 1800. You may be entitled to compensation should we be unable to meet our liabilities as an insurance intermediary under the Financial Services Compensation Scheme. Your entitlement to compensation will depend upon the type of business and the circumstances of your claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit or for compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from FSCS.

Details of ITC Compliance Limited's authorisation can be confirmed by contacting the FSA on 0845 606 1234 or by visiting the FSA's website http://www.fsa.gov.uk/Pages/register.

Demands And Needs Statement

Motor Warranty (MBI)
This insurance will satisfy the Demands and Needs of an individual who owns a motor vehicle and wishes to insure against the unforeseen costs of a mechanical failure. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Rescue Recovery Insurance
This insurance will suit the Demands and Needs of an individual wishing to insure themselves against unforeseen costs following the breakdown of a vehicle. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Finance GAP
This insurance will satisfy the Demands and Needs of an individual who has taken finance on a vehicle, with a low deposit to loan ratio, who has not carried over a balance from a previous vehicle finance agreement and who wishes to insure against a shortfall between an insurance settlement figure in the event of a total loss motor insurance claim and the outstanding balance on their finance agreement. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Return to Invoice GAP
This insurance will satisfy the Demands and Needs of an individual who wishes to insure against a shortfall between an insurance settlement figure in the event of a total loss motor insurance claim and the original invoice price of the vehicle (less excluded extras). Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Tyre Insurance
This insurance will suit the Demands and Needs of an individual who wishes to insure themselves against expenses resulting from unforeseen damage to the tyres on their vehicle that is not insured elsewhere. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
MOT Insurance
This insurance will suit the Demands and Needs of an individual who wishes to insure themselves against unforeseen expenses resulting from an MOT failure on their vehicle for elements not insured elsewhere. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Combined GAP
This insurance will satisfy the Demands and Needs of an individual who wishes to be compensated for the monetary difference between an insurance settlement figure in the event of a total loss motor insurance claim and the greater of either the original invoice price of the vehicle (less excluded extras) or the finance settlement figure (less excluded extras). Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Vehicle Replacement Insurance (VRI)
This insurance will satisfy the Demands and Needs of an individual who in the event of a total loss motor insurance claim wishes to be provided with a replacement vehicle (less excluded extras). Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Residential Landlords Legal Expenses and Tenant Default Insurance
A Residential Landlords Legal Expenses and Tenant Default Insurance policy will suit the Demands and Needs of a Residential landlord who wishes to insure against unforeseen legal expenses and the loss of rental income following a default on payment by the tenant. Subject to excess, terms and conditions and maximum specified claim limits. Details of these can be found in your policy documentation.
SMART Insurance
This insurance will satisfy the Demands and Needs of an individual wishing to insure themselves against unforeseen costs resulting from vehicle damage not covered or under the motor insurance excess figure such as: minor dents, light scratches, chips or scuffed bumpers. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Travel Insurance
This travel insurance policy will suit the Demands and Needs of an individual, or group (where applicable) who have no excluded pre-existing medical conditions, are travelling to countries included within the policy terms and who wish to insure themselves against the financial impact of specified unforeseen circumstances/events relating to or occurring during their trip.  Full details of these circumstances/events, levels of cover and terms and conditions can be found in the policy information/booklet.
LPG Mechanical Breakdown Insurance
This policy will suit the Demands and Needs of someone who has had an LPG conversion on their vehicle and who wishes to insure themselves against unforeseen costs following the breakdown of a vehicle due to works undertaken during the conversion. Subject to terms, conditions and maximum specified claim limits.
Mishap Insurance
Mishap insurance will suit the demands and needs of a comprehensively insured individual who wishes to insure themselves against the unforeseen costs of accidental damage to the alloy wheels, the loss, theft or damage to keys, attached to a designated Key Fob and or necessary repairs following the accidental misfuelling of the Insured Vehicle. Subject to terms and conditions and maximum specified claim limits. Details of these can be found in your policy documentation.
Tyre and Alloy
Alloy wheel and tyre Insurance will suit the Demands and Needs of an individual who has an eligible vehicle (age, make and mileage) and who wishes to insure themselves against the unforeseen cost of repairing accidental alloy wheel damage and or the cost of repairing or replacing accidentally/maliciously damaged tyres. Subject to Terms, conditions and maximum specified claim limits. Details of these can be found in your policy information. If you do not have this please ask your supplying dealer for a copy.
Agreed Value GAP
This insurance will satisfy the Demands and Needs of an individual who wishes to insure against a shortfall between an insurance settlement figure in the event of a total loss motor insurance claim and the market value of the vehicle (less excluded extras) at the point of purchase. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Paymentshield Buildings and Contents Insurance
This Buildings and Contents Insurance will suit the Demands and Needs of a homeowner who after correctly calculating the reinstatement (rebuild) value of their property (It may be advisable to obtain independent advice here) and the replacement costs of their entire contents, wishes to insure themselves against the unforeseen financial burden/loss associated with the damage, loss or destruction of their building and or its contents. Subject to a maximum specified claim limit (sum insured), excesses, warranties, terms and conditions. All of which can be found in their policy information. If you have not received a copy of this document it is vital that you contact us immediately.
Incomeshield
This insurance will suit the demands & needs of adults aged between 18 and 64 years who: 1) want to protect an agreed proportion of their income against accident, sickness and or unemployment. 2) wish to protect themselves against the unforeseen legal expenses that may arise from a future dispute relating to personal injury and employment matters relating to the insured person. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in the policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.
Advant-age Travel Insurance
This travel insurance policy will suit the Demands and Needs of an individual, or group (where applicable) who have disclosed all pre-existing medical conditions, are travelling to countries included within the policy terms (Please note: Travel Insurance is only available to persons whoe have been resident in the United Kingdom for at least 6 months prior to taking out the insurance and who are registered with a UK General Practitioner) and who wish to insure themselves against the financial impact of specified unforeseen circumstances/events relating to or occurring during their trip. Subject to policy exclusions, terms, conditions and maximum specified claim limits; details of which may be found in your policy booklet. If you do not have one of these please ask for a copy to aid you in making your own informed buying decision.

Important Information

You may already possess alternative insurance(s) for some or all of the features and benefits provided by products purchased; it is your responsibility to investigate this. We will not provide you with advice about the suitability of this product for your individual needs but we will be happy to provide you with factual information to assist you in making an informed buying decision.
All policies have exclusions and restrictions to them. It is very important that you read and understand these and only purchase the policy if you are happy that you and (where applicable) every member of your party meet the eligibility criteria: Specifically for travel our policy may NOT be applicable for you if:

Examples of these and other conditions and restrictions and what to do if you are unsure about any aspect of an exclusion are contained within your policy information.

If after purchasing a policy should you find it does not meet your requirements you have 14 days from the date of issue, or prior to travel (whichever is sooner) to cancel the policy.

If you do decide to cancel your money will be refunded in full, provided no claims have been made or incident likely to give rise to a claim has arisen.

Travel policies will not cover travel to areas where the Foreign and Commonwealth Office has advised against 'all travel'. If you are not sure whether there is a travel warning for your destination, please check with the Foreign and Commonwealth Office (phone 020 7008 0232 or 0233 or visit their website at www.fco.gov.uk).

It is your responsibility to do this and no information or guidance will be provided by ourselves in this regard.

Confidentiality and Data Protection
Your information will only be disclosed to third parties in the normal course of arranging and administering any insurance contract(s) and to ITC Compliance Limited for the purposes of monitoring and/or enforcing compliance with any regulatory rules/codes.

I have read and understand the above information and confirm that I have been provided with the a copy of this document together with all relevant policy documentation to enable me to make an individual informed buying decision based on my own personal circumstances and the merits of the policy. This buying decision was my own and I did not receive a personal recommendation or advice from .

If you are intending to purchase an insurance product your signature below will act as confirmation that you did not receive any recommendation or advice from us regarding the suitability of the product for your circumstances; that you have received the documentation below * and had the opportunity to review and question any items that may be unclear to you and that you have made an individual informed buying decision based on your own personal circumstances and the merits of the policy:

If you have not had access to these documents please ask a member of staff who will be happy to assist.

Customer Name (please print) Customer Signature Date