The ITC Compliance network is specifically designed for the Dealer that does not wish to go through the fully authorised route for FSA regulation. Full authorisation is not for everyone, and some Dealers would prefer to stay outside of this regime. ITC Compliance offers a real and cost effective alternative to full authorisation.

This is always an option that is open to a Dealer. However, the advantage of being a member of the ITC Compliance network is, apart from protecting and growing your insurance income, you can send a strong marketing message to your customers that you are embracing regulation - not shying away from it.

Also, not doing anything at all may be difficult if you currently sell or give away regulated warranty products, as this will be a regulated general insurance activity.

No. Each ITC Compliance member has the ability to contract with any FSA authorised insurance product supplier. This will enable a Dealer to source the best products for their customers - not the products that someone else dictates.

No. ITC Compliance has already successfully applied for authorisation, and will let the FSA know who the network members will be. All the prospective network member has to do is fill in the on-line application form, and then answer some other simple questions from ITC Compliance if their application is successful.

No. ITC Compliance will provide this for you. The level of Insurance provided here will meet the requirements laid down by the FSA.

No. As ITC Compliance administer the network, the FSA will audit ITC Compliance, and not the network members. In order to provide the FSA with any information and assistance they may require, however, ITC Compliance will insist that each member submit a monthly return of regulated activity and other key information.

The monthly submission will consist of insurance product sales information and other key information such as changes to staff members or new products being offered. The submission is made on-line through a dedicated web site, and should take no more than 10 minutes.

Not necessarily. Most sales processes follow a generic pattern, and ITC Compliance will provide every network member with all the information and tools that will enable processes to be compliant, while still retaining your own individuality. What will change will be the information you give to a customer, and the timing with which you provide it.

Each network member will receive a Policies and Procedures manual from ITC Compliance. In addition, ITC Compliance will provide the network with a dedicated phone and e-mail support service. This service exists to tackle any issue from sales enquiries and insurance specific questions to IT and other support queries.

No. ITC Compliance will handle the complaints for the network, although the network member will still need to be involved in the complaint handling process.